The Baldwin Handshake
A strong sense of tradition is no better illustrated than in Baldwin’s end-to-end, hands-on service.
From the first introduction, or order, they believe their customers should enjoy a seamless personal, professional and friendly experience at all times.
“A great many of our customers return to us time after time, from all over the world, and many of them are second or third generation,” explains John. “We are so proud of our customer loyalty. In fact, we love it that we can call so many of our customers personal friends, but it doesn’t matter if they are a first time customer, or someone we’ve known for decades, to us, all of our customers receive the same dedicated service, every time.”